How can I check the status of my order?
Please click the tracking number link provided in your shipping confirmation email or sign into your account. If these steps do not work, please send an email to: firstname.lastname@example.org and we will sort things out for you!
How much does shipping cost?
Within United States:
Shipping on orders of $50 or more are free within the United States.
This is calculated after all coupons have been applied to the order.
Orders below $50 cost a flat rate of $3.95 for standard shipping.
How long does it take to get my order?
Standard shipping is 3 to 5 business days.
Do you ship internationally?
For orders to be delivered outside the U.S., please visit our global online shop at www.wundersocks.com.
What payment methods do you accept?
We accept all major credit cards and PayPal.
What is your refund policy?
We offer a 15 day return policy. If for some reason you did not love your Wundersocks purchase, please send us an email at email@example.com with your order number and reason for return and we will get back to you to start your return the process. We will email you a prepaid shipping label for returns. Returns will be refunded the original purchase price, minus original shipping.
Where are your socks made?
Wundersocks Merino Wool Socks are made in Italy.
Skinners Sock Shoes are made in the Czech Republic.
How should I wash my merino wool socks or Skinners?
Please visit our washing instructions page.
Are your socks intended for summer, fall, or winter wear?
Our special merino wool blend has temperature-regulating components to keep your feet warm in the winter, cool in the summer, and dry no matter the season. So feel free to wear our merino wool socks year-round!
Where are you located?
Our global headquarters is in Sand in Taufers, South Tyrol, Italy.
Our U.S. office is in Brooklyn, NY.
Is there any Wundersocks retailer in the US?
Bootworks of Park City
At the Base of Park City Mountain Resort
1401 Lowell Ave
Park City, UT 84060
Tel. +1 435-649-3032
How did you get into the socks business?
We have been in the sports retail business for over 40 years, and customers approach us every day seeking solutions for foot-related problems (e.g. friction, blisters, perspiration, cold feet). After years of research and experiment, we believe we have found the perfect balance of materials for the softest, warmest, most comfortable socks. Our socks truly live up to their name: “Wundersocks”.
What are your general Terms and Conditions?
Please visit our Terms & Conditions page.
How can I become a retailer?
Please send us an email at firstname.lastname@example.org.